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William A. Hayes, D.O.
Dr. Hayes received his Bachelor of Science in Medical Technology
from Florida Atlantic University in Boca Raton, Florida.
He received his medical degree from Nova Southeastern University in
Ft. Lauderdale and completed his internship/residency at Humana
Hospital-Pembroke in Pembroke Pines, Florida.
Dr. Hayes is Board Certified in Family Practice and a member of the
American College of Osteopathic Family Physicians, American
Osteopathic Association, Florida Osteopathic Medical Association,
American Osteopathic Academy of Sports Medicine and the National
Association of Managed Care Physicians.
Dr. Hayes is a member of the Southwest Florida D.M.A.T. (Disaster
Medical Alert Team)
As a member of D.M.A.T., he worked in conjunction with the FBI and
the National Disaster Medical Services Department during the 1998
Centennial Olympic Games in Atlanta, Ga. Being stationed there to
assist in the event of a terrorist attack or other catastrophic
event.
He also has received training in Chemical & Biological Warfare.
Dr. Hayes serves as preceptor (supervising/training physician) for
pre-med students and allied health (physician assistants & nurse
practitioners) students from Nova Southeastern University, Southwest
Missouri State University, University of South Florida and the
University of Miami.
DR HAYES’
STAFF
“It takes more than one person to make a medical office a place
where patients can feel comfortable and welcome, and it all starts
with the office staff. Working in a doctor’s office requires a much
higher level of dedication than that of working in a bank, store or
supermarket. If I don’t have the right staff around me I could never
do my job effectively. I feel the staff we have put together rivals
none. They listen to.... and care.... about our patients, that
speaks more then words !”
“Find a compassionate, honest, hardworking and dedicated individual
first. Then educate & train them to work in a doctors
office...........doing the reverse never works.”
Amy
Jablonski, P.A.-C. - Certified Physician Assistant -
What
is a PA? Click here
Began working with Dr. Hayes, March 2002.
Amy received her Bachelor of Science in Molecular and
Microbiology at the University of Central Florida. She then attended
graduate school at Southwest Missouri State University, where she
earned her Masters of Science in Physician Assistant studies.
She is a member of the American Academy of Physician Assistants and
the Florida Academy of Physician Assistants.
“Since joining our staff, Amy has quickly developed a fantastic
report with all our patients. It feels like she has been here
forever. I get compliments daily about her compassion and her
ability to listen."
Manuela
(Mannie) Gagnon - Medical Office Supervisor
Has worked with Dr. Hayes since 1991
10+ years of medical office experience
5+ years customer service experience
Sawyer School Of Business - Warwick, RI
Certified Office Lab Technician
Certified X-Ray Technician
Certified Medical Assistant
Red Cross Certified First Aid & CPR
Originally from Portugal, then Rhode Island
Mannie’s also a big Miami Dolphin fan
“ Mannie has been with me since I started in practice, I wouldn’t
have gotten where I am today without her......... but don’t let her
know I said that.”
Patricia
(Trish) Kolecki - Office Manager
Has worked with Dr. Hayes since 1996
5+ years of medical office experience
10+ years of sales management experience
Originally from Tom’s River, N.J.
“Trish came to me without any medical office education or training
in 1996. Within less than 2 years, it became apparent that answering
phones was a gross under-utilization of her abilities. She’s been
the office manager ever since and there hasn’t been a day I regret
it.”
Katie (“Mrs.
Jeff Gordon”) Elg
- Business Office
Specialist
Has worked for Dr. Hayes since 2/00
1+ years of medical office experience
4+ years of accounting & customer service experience
A native Floridian and military service brat
“Katie impressed me from the first time I interviewed her. She was
eager to begin a new career in the medical field and to “attack” the
challenges that came with it.”
Maria Sanz -
Reception/Patient Care
Has worked with Dr. Hayes since July, 2002
10+ Years of Medical Office Experience
10+ Years of Customer Service Experience
3+ Years of Medical Assistance Experience
Maria was born in Cuba but spent all of her early years in
Elizabeth, N.J. She is also a dedicated wife and mother of 2.
We were very fortunate to find Maria. She gives our office a lot of
flexibility in both staffing and patient services. Maria usually
mans the frontline at the office and typically greets the patient
with a warm smile and a friendly Good Morning. We can also have her
help directly with patient care when the need arises. Maria also
serves as our office bi-lingual representative.
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